What a joke! I was told $12 labor to repair 3 screens and get charged $73 to repair 3 screens? I could have bought new ones. Nothing but retired gents that can't hear or care about helping customers who ate waiting for service. Stood at the service desk pushing the help needed button. Couldn't find anyone in the store willing to help. Finally got the attention of someone and his responce was, " I was concentrating on the task in hand."
Great and helpful staff.
The prices are ok, and the selection is good, but a lot of the staff are rude. There are a few nice people who work there, however.
I will never return to another Buikema's Ace again... And recommend you keep your hard earned money in your pocket.
When the manager Brian finally showed up his responce was... those are the charges and didn't adjust my bill for the mistake his employee made when I dropped them off.
9 times out of ten when I go here, I can get what I came for. If I'm doing something MAJOR where I need larger quantities of items at a lower price, Ill go to a home improvement center. I STILL miss the monkey that used to be in this store.
So happy to find odd items at Buikema's Ace, for instance rooting hormone and made-for-plastic spray paint. This Ace in particular has stuff that is hard to find. Also, the people who work there are very knowledgeable about products, plus you can have keys made and glass cut in the back of the store.
Buikema S Ace Hardware is a US Hardware Store based in Naperville, Illinois. Buikema S Ace Hardware is located at 1030 N Washington St, Naperville, IL 60563, USA.
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